Generall Asked Questions
/01Do you come to my location?
Yes! We’re a fully mobile car wash service. We bring everything needed — water, power, and products — directly to your home, office, or any convenient spot within our service area.
/02Which areas do you cover?
We’re based in Parow, Cape Town, and service surrounding areas. A small travel fee applies depending on distance:
5–10 km → R100
10–15 km → R150
15 km+ → R200
/03How do I book a wash?
You can book online through our website. Simply choose your package, select your time slot, and confirm your payment method — EFT, cash, or tap‑to‑pay at the venue.
/04How long does a wash take?
Each location is allocated 1 hour for up to 2 cars. For every extra car, we add 15 minutes per vehicle to ensure quality results.
/05What products do you use?
We use pH‑neutral shampoos, premium drying aids, ceramic sprays, and professional‑grade detailing products that are safe for all paint types and finishes.
/06What’s the difference between Express, Deluxe, and Signature packages?
Express: Exterior wash and wheel clean.
Deluxe: Adds full interior vacuum and detailing.
Signature: Includes ceramic protection, stain treatment, and leather conditioning.
/07Do you clean larger vehicles like vans or SUVs?
Absolutely. We offer tailored pricing for Cars, Bakkies, SUVs, and Vans — each with Express, Deluxe, and Signature options.
/08Can I pay after the wash?
Yes, you can pay cash or tap‑to‑pay at the venue. EFT payments must be made before or immediately after service confirmation.
/09What if it rains on my booking day?
We’ll contact you to reschedule at no extra cost. Your booking remains valid for the next available slot.
/10Do you offer engine bay or interior deep cleaning?
Yes — we provide Engine Bay Detailing, Leather Deep Clean, Pet Hair Removal, and Carpet Extraction as optional add‑ons.